Free shipping to Switzerland, EU and EFTA countries

Shipping to Switzerland

CARPASUS offers free shipping to Switzerland and Liechtenstein. You will receive your order within 2-3 working days (Monday-Friday) if you order from Switzerland or Liechtenstein. You will receive a Track & Trace number for shipment tracking with the delivery confirmation.

International shipping

You will receive your order depending on the country within approx. 6-12 working days (Monday-Friday) within Europe or 10-25 working days outside Europe. You will receive a Track & Trace number for shipment tracking with the delivery confirmation, if available for your country. We ship for free to any EU and EFTA (Norway, Liechtenstein, Iceland, Switzerland) member country. The shipping costs for countries outside the EU and EFTA amount to CHF 26.00. This fee will be borne by the buyer. CARPASUS offers free shipping for orders over CHF 200.00.

!!! Important: When shipping goods internationally, additional custom duties, VAT and import taxes can be charged. These need to be paid by the recipient upon the acceptance of the delivery.

Exchange

The shirt is too big or too small for you or you wish another colour? No problem. You can exchange the shirt within 14 days after your purchase. Please follow these steps:

1. Send us an email to contact@carpasus.com indicating the reason why you would like to change the shirt and the new size and colour.

2. The costs for the return are borne by the buyer. Please return the shirt in the original packaging and in an impeccable hygienic condition to the following address:

For exchanges from Switzerland or Liechtenstein:

CARPASUS GmbH
Albisriederstrasse 182
CH-8047 Zürich

For exchanges from any other country:

Please contact us on contact@carpasus.com

3. After receiving and checking the returned shirt we will send you your new shirt. Have fun with the shirt and wear it with a smile! 

Returns

You are not happy with your newly purchased shirt? That’s a pity! You have the right to return the shirt within 14 days after your purchase. Please pursue the following steps:

1. Send us a mail to contact@carpasus.com indicating the reason for your return.

2. The costs for the return are borne by the buyer. Please return the shirt to us in the original packaging and in an impeccable hygienic condition.

For returns from Switzerland or Liechtenstein:

CARPASUS GmbH
Albisriederstrasse 182
CH-8047 Zürich

For returns from any other country:

Please contact us on contact@carpasus.com

3. After receiving and checking the shirt the value of the returned shirt will be refunded without the original shipping costs.

4. We are grateful about your personal feedback in order to make you happy next time.

Additional information regarding delivery and returns

CARPASUS General Terms & Conditions

Should you have any questions, do not hesitate to contact us: contact@carpasus.com