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Also the best shirts need some wellness and care sometimes. Do you have a CARPASUS shirt that needs to be mended or that is damaged due to normal wear and tear? Do you think there is a quality issue with your shirt? No problem. We offer you a repair service to restore your shirt to its best condition.

Please note that we generally cover the costs for the repair service if the damage has occured due to normal wear and tear of the shirt or a quality issue (e.g. lost or broken buttons, open seams etc.). We cannot offer you a free repair service for damages that occured due to misuse of the product. If you are unsure, please don't hesitate to contact us.

Here's what you need to do:

  1. Print andfill outthe care and repair form for each shirt you would like to have mended.(Download)
  2. Send us a quick e-mail stating that you are returning the shirts to contact@carpasus.com
  3. Sendus the shirts by mail. Alternatively drop them off at our showroom.
  4. Waitfor your shirt to arrive back to you by mail.

    Please note:

    • Send us only washed and hygienically clean shirts.
    • We recommend sending the shirt with a tracking code.
    • If you prefer to bring the shits to our showroom, you're welcome to do so. Let us know when you plan to pass by, so we can ensure a smooth process.
    • This service is only availble for customers based in Switzerland or Liechtenstein.
    • Feel free to contact us anytime if you have any questions.

    Free delivery to Switzerland, Liechtenstein and all EU countries for purchases above 50 EUR.

    We deliver within 1-2 working days to Germany and Austria and 2-3 working days to most other EU countries.

    We are a Swiss Brand and all our Swiss orders are shipped from our warehouses in Switzerland.

    Alle unsere Bestellungen aus der EU werden von unserem Lager in Österreich versendet. Somit wirst du keine zusätzlichen Zoll- oder MwSt.-Kosten tragen müssen, wenn sich deine Lieferadresse in der EU befindet.

    Du kannst das Produkt innert 30 Tagen retournieren, falls es nicht passt.

    Weihnachten: Bestellungen vom 21. November bis 24. Dezember können bis zum 31. Januar umgetauscht oder retourniert werden.

    Please consult our delivery and return policy (link in footer) for more information on Swiss, European as well as international and overseas deliveries.

    Style comes naturally.

    Wir haben es uns zur Aufgabe gemacht, dir langlebige Hemden anzubieten, die dich gut aussehen lassen und einen ökologischen und sozialen Mehrwert schaffen. Wir vereinen Stil, Qualität und Nachhaltigkeit in moderner Herrenmode. Wir verwenden umweltschonende Rohstoffe wie Bio-Baumwolle, recykelte Baumwolle und Leinen, um die Umwelt und die Gesundheit der Bäuerinnen und Bauern zu schützen. Diese Rohstoffe werden von einigen der renommiertesten Webereien und Strickereien Europas unter strengen Qualitäts- und Umweltstandards zu hochwertigen Stoffen verarbeitet. Wir arbeiten mit Spezialisten in Portugal und Bosnien zusammen, die diese Stoffe verwenden, um langlebige und zeitlose Hemden und andere Produkte für dich herzustellen. Trage CARPASUS und mache mit uns die Modeindustrie nachhaltiger und zukunftsfähig!

    Made in Europe

    Unsere Kleidung wird unter fairen Arbeitsbedingungen in Europa hergestellt. Der Grossteil unserer Stoffe und Hemden wird in Portugal hergestellt. Ein weiterer Teil unserer Businesshemden sowie unsere Masshemden werden in Bosnien produziert. Die Fertigung in Europa ist uns wichtig, um die Transportwege kurz zu halten und das handwerkliche Können und Wissen der Textilproduktion in Europa zu erhalten. Unsere Partner sind Spezialisten in dem, was sie tun. So können wir dir hochwertige und langlebige Produkte garantieren!

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      Also the best shirts need some wellness and care sometimes. Do you have a CARPASUS shirt that needs to be mended or that is damaged due to normal wear and tear? Do you think there is a quality issue with your shirt? No problem. We offer you a repair service to restore your shirt to its best condition.

      Please note that we generally cover the costs for the repair service if the damage has occured due to normal wear and tear of the shirt or a quality issue (e.g. lost or broken buttons, open seams etc.). We cannot offer you a free repair service for damages that occured due to misuse of the product. If you are unsure, please don't hesitate to contact us.

      Here's what you need to do:

      1. Print and fill out the care and repair form for each shirt you would like to have mended. (Download)
      2. Send us a quick e-mail stating that you are returning the shirts to contact@carpasus.com
      3. Send us the shirts by mail. Alternatively drop them off at our showroom.
      4. Wait for your shirt to arrive back to you by mail.

        Please note:

        • Send us only washed and hygienically clean shirts.
        • We recommend sending the shirt with a tracking code.
        • If you prefer to bring the shits to our showroom, you're welcome to do so. Let us know when you plan to pass by, so we can ensure a smooth process.
        • This service is only availble for customers based in Switzerland or Liechtenstein.
        • Feel free to contact us anytime if you have any questions.

        Free delivery to Switzerland, Liechtenstein and all EU countries for purchases above 50 EUR.

        We deliver within 1-2 working days to Germany and Austria and 2-3 working days to most other EU countries.

        We are a Swiss Brand and all our Swiss orders are shipped from our warehouses in Switzerland.

        All EU orders are shipped from our warehouse in Austria. Hence, EU customers will not face additional custom duties or additional VAT charges after receiving our deliveries.

        You can return the product within 30 days if it does not fit you.

        X-Mas: Orders made between November 21st and December 24th can be exchanged or returned until January 31st.

        Please consult our delivery and return policy (link in footer) for more information on Swiss, European as well as international and overseas deliveries.